support.botsupply.ai/

BotSupply Knowledge Base

GETTING STARTED

Intro to the CMS

TEMPLATES

IT Helpdesk Template
Hotel Chatbot Template
University Chatbot Template
Procurement Chatbot Template
HCM Template Overview
E-commerce Template
Financial Services Chatbot Templates

DATASETS

Datasets
Intents
Entities

FLOW BUILDER

Interface
Flows
Blocks
Components
Actions & Conditions
Variables

CHANNELS

Facebook Messenger
FreshChat
Hubspot
Microsoft Teams
Oracle Service Cloud
Slack
Twilio
Web Channel (Website / Apps)
Webhook Channel
Facebook Workplace
Zendesk Chat
Zendesk Support

INTEGRATIONS

Custom Integrations
BotSupply Insights
Freshdesk
Hubspot CRM
Oracle Service Cloud
Oracle Integration Cloud
Oracle Human Capital Management
Zendesk Guide
Zendesk Support

ANALYTICS

Analytics

CONVERSATIONS

Conversations

APIs

API

GENERAL KNOWLEDGE

Glossary
Conversation design
FAQs
Using the super admin (internal)

DATA PROTECTION

GDPR
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